Member Login | Register Now


Webmail Login | Service Request | Shopping Cart
 
  Skip Navigation Links  
 
State of Louisiana - DETEL eCatalog Website

State of Louisiana

OSP Contract Number 405031

DETEL Microcomputers & Peripherals


Please print this page for reference when using the DETEL eCatalog website for State of Louisiana.


If you have any questions or need further assistance, please contact the Office of State Purchasing by emailing to Mary Coppage at mary.coppage@la.gov or Wayne Macaluso at Wayne@DETEL.com, Phone: (225) 952-9430 and Fax: (225) 952-9432.



Per Memorandum OSP V10-01

The individual contract line item limit is being decreased on all Brand Name Microcomputer & Peripheral Contracts from a unit cost of $50,000 each to a unit cost of $25,000 each.

A limit of $500,000 on the total release/purchase order amount issued against these contracts is also being imposed. Procurements shall not be artificially divided to circumvent the $500,000 threshold.

At this time, we find it necessary to reiterate that “Services” shall be limited to warranty services, hardware maintenance, initial installation, initial imaging of workstations, training directly related to the support of the hardware, excluding customized training and/or software training, and initial software imaging at time of installation upon request of the Purchasing Entity. General consulting and all forms of application development and programming services are excluded.

Installation is limited to the initial set-up and initial diagnostics of equipment and peripherals purchased from the contract. Installation is to be used only at the time of the purchase of the component(s) from the state contract. Installation is not to be used for configuration or reconfiguration of network equipment, installation or rearrangement of in-building or outside wiring/cabling nor any other fashion.



Instructions for Using the DETEL Website for Contract Pricing

Below is the Louisiana OSP State Contract User Guide for DETEL Microcomputer, Peripherals, Software, and Related Services. Please follow the steps below when performing a system configuration. Once an eQuote is obtained, forward the eQuotes to your facility purchasing office to complete the purchase order process.



Please print this page for reference when using the DETEL eCatalog website for State of Louisiana.   Click here for printing this page



First Time Users:

First time users must register and create a personal profile. You only need to do this only once!

Instructions to create a new profile:
  • Go to Member Registration page at http://www.DETEL.com/Pages/LoginRegister.aspx  
  • Enter your full name, organization/school name, parish name/board and email ID and click Register
  • An email will be sent to your email ID containing your password.
  • Return to member login page by clicking here. Login with your email ID and password.
  • Congratulations! You are now successfully registered with DETEL.
  • Click on "Address Book" on the left hand side menu to add your shipping and billing addresses. Instructions to adding a new address is provided here.
  • At this point, return to DETEL Louisiana State Contract Information webpage and click on returning users

Instructions to edit profile
In case of any questions or difficulties registering with DETEL, please contact us by clicking here.




Returning Users:

Congratulations and Thank you for registering with DETEL.

Now you may, go to www.doa.louisiana.gov/osp  , click on "contracts" (left hand side) and then "Approved Catalog Contracts" and click on "DETEL contract" OR proceed to Instructions for using DETEL Website for Contract Pricing


Please print this page for reference when using the DETEL eCatalog website for State of Louisiana.   Click here for printing this page




Instructions for using DETEL Website for Contract Pricing:

Please follow the instructions below in placing e-Quotes with DETEL. In case of any questions or difficulties please contact us at any time.

To get pricing on DETEL systems:
  • Use the top menu to see all products and click on the model or item of choice.
  • You are now ready to use the drop down boxes to configure your system (where applicable)
  • Once you've made your choices, click on "Refresh Price" at the bottom of the page (where applicable)
  • Once you've updated t?e price, scroll back down to the bottom of the page and click on "Add to Cart".
  • You will now be directed to the page containing all the items you have added to your cart. You should see the item you just added as well.
  • To continue shopping for other products click on the product line images below and return to Step 1 for instructions. If you are done shopping and are ready to place a quote, click on "Proceed to Checkout"
  • At this point you may be prompted for your email ID and password you have used to create your profile in earlier steps.
  • On clearing the login form, you will see the checkout page where you will be prompted to choose your contact information for billing and shipping.
  • You may now enter a friendly quote name for your reference and notes if any.
  • Click on "Save Quote". Your e-Quote is now saved. An email message containing the quote will be sent to your email ID. (Very Important! e-Quotes are good for only 30 days so a “detailed copy” of your equote must accompany all orders)
  • Click on "Quote History" on the left hand side menu.
  • You will see the placed quote on the top. Click on it and verify the information.
  • If you wish to print the quote, click on the print icon for a printer friendly version.


Please print this page for reference when using the DETEL eCatalog website for State of Louisiana.   Click here for printing this page





DETEL State Contract Information:


  Authorized Brand Name of Products : DETEL

  Name of Supplier : DETEL Computer Solutions

  Supplier Fein Number : 72-1467887

  Supplier Ordering Address : 6141 Crestmount Drive
Baton Rouge, LA 70809

  Supplier Remit-to Address : 6141 Crestmount Drive
Baton Rouge, LA 70809

  Supplier's Louisiana Contract Team *:
Management Sales Technical Support
Daryl Deshotel
DETEL Wireless, LLC
Email: daryl@DETEL.com
Office: (318) 597-0303
Phone: (318) 447-2000 (Mobile)
Fax: (318) 597-3707

Wayne Macaluso
DETEL Computer Solutions
Email: wayne@DETEL.com
Office Toll Free: (866) 338-3511
Office: (225) 952-9430
Fax: (225) 952-9432
Travis Franks
DETEL Wireless, LLC
Email: travis@DETEL.com
Office: (318) 597-0303
Fax: (318) 597-3707


Megan Doucet
DETEL Wireless, LLC
Email: megan@DETEL.com
Office: (318) 597-0303
Fax: (318) 597-3707


Ben Spencer
DETEL Computer Solutions
EMAIL: ben.spencer@DETEL.com
Office Toll Free: (866) 338-3511
Office: (225) 952-9430
Fax: (225) 952-9432

*Special Note : Please contact DETEL Customer Service directly with all Sales inquiries and/or Technical Support issues at 1-866-DETEL-11 (1-866-338-3511) or click here to submit your request online.

  Contract Number : 405031

  Commodity Number : 20468119428

  Delivery, Maintenance, Warranty and Support Plans :

  All computer systems purchased from DETEL Computer Solutions, LLC are subject to the following guidelines.
  • All prices quoted include Delivery, setup and maintenance plans mentioned below, unless mentioned otherwise.
  • All workstations receive an 36 Month on site parts and labor warranty unless otherwise noted in pricing or quoted as such.
  • Any parts that are replaced prior to the end of the warranty are covered only until the original three years expires.
  • All replacement parts carry a 30 day warranty unless otherwise quoted.
  • If service on your system is required, we request that you follow certain procedures to enable us to serve you in a timely manner. We have provided you with several options in reporting procedures, but the required information is the same in all.
  • Call our toll free number at (866) 338-3511 to report any problems or fill out a Service Request Form online. Please do not contact our technicians directly.
  • When contacting DETEL Customer Service, please be prepared to provide the following information to ensure prompt service :
    • Contact Name,
    • Contact Phone Number
    • Company/Organization
    • Parish and/or School District
    • Equipment Type and Brief Description of Problem
    • DETEL Product Serial # (Usually Located on Back of Product)
    • Physical Location of Product(s)/Equipment Causing the Problem
  • After you report the problem, please label the computer you wish to have serviced so the technician can find it easily. You may also fax the above-mentioned information to (225) 952-9432 to issue your Service Request.
  • A technician will be dispatched to your location as soon as possible. If the system is not under a DETEL Computer Solutions warranty, you will be required to provide a purchase order number prior to scheduling of a service call.
  Supplier Contact Email : customer@DETEL.com

  Louisiana Office of State Purchasing Website (Contains General Ordering Instructions) :

  Louisiana OSP Catalog Contract Website (contains general ordering instructions) :

  General Public Home Page : http://www.DETEL.com

  Online Capabilities :
Ability to customize desktops and notebook configurations, place quotes, retrieve quotes and update or modify saved quote configuration.


Please print this page for reference when using the DETEL eCatalog website for State of Louisiana.   Click here for printing this page



Useful Links:

Office of State Purchasing (OSP) and Travel  
Division of Administration  
Louisiana.Gov  




State Purchasing Notes:


For those entities for which this is applicable, software orders must be processed in accordance with R.S. 39.199D.


Please print this page for reference when using the DETEL eCatalog website for State of Louisiana.   Click here for printing this page





 
 

Contact us :: About us :: Site Map :: Privacy Policy :: Terms of Use :: Web Mail :: Warranty Information
Page last modified on Monday, January 21, 2013 8:19 AM
Disclaimer: Software and hardware maintenance  are separated and must be procured in accordance with  R.S. 39:199 and LAC Title 34, Part 1 Chapter 55